Return & Refund Policy – Digital Products (7 Days)

At quikab, we are committed to providing high-quality digital software and ensuring a secure marketplace experience. This policy outlines our refund terms in a clear and transparent way.

Digital Product Information

  • Digital Only: All products sold on quikab.shop are 100% digital software or license keys. No physical items will be shipped.

  • Delivery Method: After purchase, you will receive instant access via a download link or license key on the confirmation page and via email.

  • Format: Products are delivered as downloadable executable files, software packages, or digital access keys.

Refund Eligibility & 7-Day Window

Because our marketplace offers digital software that is instantly delivered and accessible, these products are generally considered “used” after purchase. However, to ensure customer satisfaction, we offer a 7-day refund window under strict conditions:

  • Time Frame: You may request a refund within 7 days of your purchase date.

  • Usage Condition: Refunds apply only if the software license has not been activated, or if the product has not been excessively downloaded or fully utilized.

  • Fair Review: All marketplace requests are reviewed to ensure fair use and prevent product exploitation.

Valid Refund Reasons

Refunds will be evaluated and approved in the following exceptional situations:

  1. Non-Delivery: You did not receive your download link or digital license key within 24 hours due to a technical issue on our side.

  2. Major Defects: The software file is corrupted, completely unusable, or contains a critical bug that our support team cannot resolve within 7 business days of being notified.

  3. Significant Misrepresentation: The product differs significantly from the official description provided on our marketplace.

Refund Process

To request a refund, please contact us within the 7-day window at:

  • Email: support@quikab.shop

Please include the following details in your email:

  • Your Order Number

  • The email address used for the purchase

  • A clear explanation or screenshot of the technical issue / reason for your request

Refund Processing Time

If approved, refunds will be processed to the original payment method within 1 business day.

  • Payment Method: Refunds are issued directly to the original payment method used during checkout.

  • Free Refunds: No restocking fees or additional processing costs will be charged for approved refunds.

  • No Return Required: As this is a digital product, no physical return is necessary (the associated digital access or license key will be deactivated).

Contact & Support

If you have any questions or experience technical difficulties with your software, please reach out to us:

  • Brand Name: quikab

  • Email: support@quikab.shop

  • Phone: +21264495426

  • Address: HAY BENMRAH RUE 10 NO 18 OUJDA, OUJDA 60000 Morocco

  • Customer Service Hours: Monday to Sunday, 9:00 AM – 5:00 PM (GMT)

Have a specific question? Visit our Contact Us page.

Thank you for choosing quikab as your trusted software marketplace.